Client Case Studies

Fractional Product Management Engagements

Delivering Projects In: Consumer Mobile, Retail, Logistics, Circular Economy, Pet Services, Healthtech, AI, Internal Tools, SMB and B2B Saas

Consumer Franchise, Pet Services · Series A · +50% Lift in Trials

Role: Fractional Sr. Director of Product Management

  • Oversaw mobile app, web platform, and custom POS product strategy powering 130+ franchise locations

  • Led UX design strategy and hired UX design talent, improving experience look & feel and driving increased performance

  • Established product function systems and coached product team, leading to happy stakeholders and faster processes

  • Delivered a 50% increase in new trial sign-ups through optimized funnels and growth experiments

Kayla Doan Fractional Product Manager at Pet Services Client Site

Product Fractional Kayla Doan and pup Callie visit client site for discovery interviews.


Retail, Fortune 500 · Enterprise · 75% Workflow Automation with AI

Role: Fractional Technical Product Manager (AI & ML)

  • Built and scaled an enterprise LLM AI system for a $500M retail company

  • Processed hundreds of thousands of documents with AI-powered automation

  • Automated 75% of departmental workflows, freeing staff capacity for higher-value work

Fractional product management case study: An AI platform for RFP document processing.

Circular Economy / Rental Delivery · Seed Stage · Fortune 100 Client Adoption

Role: Fractional Product Lead

  • Established product function within a 20 person circular-economy startup with mobile, web, and logistics tech stack.

  • Scaled platform from two regional clients to powering rental delivery for Fortune 100 customers

Fractional product management case study: Circular economy startup with retail delivery programs for fortune 100 clients.

Healthtech, AI Voice + SaaS · Series A · Product Function Turnaround

Role: Fractional Head of Product

  • Established product management systems and rituals, which aligned stakeholders and reduced org thrashing

  • Mentored the AI/ML product team through new feature builds and deployments

Fractional product management case study: AI voice transcription

Consumer Mobile, Healthtech · Early Stage · Funding Secured

Role: Fractional Chief Product Officer

  • Led product development of B2C mobile app for longevity protocols for women

  • Personally built predictive models identifying health trends using wearable and biometric data

  • Supported investor fundraising efforts, yielding secured checks and meaningful runway extension

  • Techstars Boston Accelerator Participant; cohort Fall 2024

Kayla Doan Fractional CPO at Techstars

B2B SaaS, HR Tech · SMB · 3x Paid Customers

Role: Fractional Head of Product

  • Built a new product line that converted free community members into paying customers

  • Launched add-on SaaS features that created a new revenue stream for existing high-value consulting clients

Fractional Product Management - B2B HRTech SaaS Tool

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